Returns & Exchanges
We want you to be completely satisfied with your purchase from Diamond Studs Earring. If you are not entirely happy with your selection, you can return or exchange your items within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit our online portal with your order number and email address to begin the return process.
- 2.Secure Packaging
Carefully place your diamond earrings and the original grading certificates in the provided jewelry box and use a secure shipping carton.
- 3.Affix Shipping Label
Print the prepaid insured shipping label provided by our team and attach it to your package, ensuring no other labels are visible.
- 4.Inspection and Refund
Once our gemologists verify the stone's authenticity and condition, we will process your full refund or exchange within 5-7 business days.